FAQ

What do I do if I received a faulty product?

Please email us at hello@memphisandwillow.com and we will be more than happy to assist you in a return/new product.

How can I track my Order?

You will be sent a link to track your order directly via Australia Post. You can also contact us at hello@memphisandwillow.com and we will be happy to locate your order.

Do you ship Internationally?

A this stage we are only shipping to Australia and USA. Please note you are responsible for all import fees and taxes. Postage will vary depending on location and will be calculated at checkout. We are continually working on expanding our shipping locations so stay tuned!

Do you offer wholesale orders?

Yes, we would love to see our products in your store! Please email us at hello@memphisandwillow.com for more info.

 

 

By placing your order, you acknowledge that in some instances colours may vary from on screen to printed in person. You acknowledge that handmade products may differ slightly from the photos seen on our website.

Already discounted items are exempt from any further discounts or codes.